FAQ
See below for answers to commonly asked questions...
Hotel | Airport | Registration | On-Site Conference Questions
Hotel
November 7-10, 2024
October 14, 2024. After this date, the official Aglow International blocks will be released and rooms will be subject to hotel availability and the prevailing rate.
All hotel rooms are subject to a 17.30% sales & occupancy tax (subject to change).
$185 per night, plus tax.
Yes, subject to hotel availability. Hotel upgrades are $215 per night for a city view room or $255 per night for an Executive King) plus tax.
Check-in is at 4:00 PM and Check-Out is at 11AM.
Yes, but only up to 48 hours prior to your arrival date. Any rooms not canceled forty-eight (48) hours prior to arrival date and left unoccupied will be charged a one-room night and tax penalty, billed to the credit card on file.
- This includes rooms that you may have booked for a friend and the friend no-showed. If your credit card is on file, you will be charged the no-show fees.
Yes, however, each room will need to be booked under a different name. For example, we cannot have 3 rooms all booked under Jane Doe with the same credit card. If booking by phone please be sure to explain this to your reservation’s customer service agent.
Yes, the hotel has a few different dining options. All listed hours are to be determined. Hours are not finalized and are subject to change
- Centennial: Open for Breakfast, Lunch, and Dinner
- Coffee Post: Open 6am – 11pm (similar to Jacksonville Hyatt’s Market)
- Parrino’s: Dinner only Tue-Sat
- Monduel’s Bar & Lounge: 12PM – 12AM
Yes, hotel guests are invited to park with Aglow’s special self-parking rate of $15 per night (hotel guests only). Overnight Valet parking is $45 per night with oversized vehicles charged $55 per night.
Please call the Hyatt Regency Dallas at 800-233-1234
If the hotel link is saying rooms are sold out (prior to cut off) please contact Aglow’s Director of Conference Operations, Janae Lovern at 425-275-0231 or by email at Janaelovern@aglow.org
This is still to be determined. Aglow will update this answer once we have confirmation from the hotel.
Yes, for hotel guests’ rooms only. Instructions for connecting to the Wi-Fi should be in your hotel room. If not, please contact the front desk for assistance.
Your registration includes access to the full 4 day event, including breakouts! Registration does NOT include the hotel rooms or meals.
CASH FREE - Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.
Airport
You can choose to fly into either Dallas Fort Worth (DFW) which is 25 min away or Dallas Love Field (DAL) which is 20 min away.
No, please be sure to visit Aglow’s conference information page for transportation options.
The DART light & commuter rail stops at the Hyatt Regency Dallas with a direct entry through an underground walkway. From the underground walkway, go through the door to the Hyatt and up the escalators to the registration lobby. For more information visit https://conference.aglow.org/information/
Registration
- Our Early Bird rate is $225 per person, children 12 and under are free. The early bird rate begins April 2st and ends July 15th 2024.
- The Regular Conference rate is $250 per person and begins July 16th and ends October 15th, 2024.
- After October 15, 2024 all registrations will need to take place on-site, for $275, at the Hyatt Regency Dallas at the Registration Table (subject to availability). Registration opens Thursday, Nov 7th at 10am. (Hours subject to change)
- Students ages 13-27, with current student ID, may register ON-SITE for a student discount of $100. This student discount may not be transferred and can only be purchased on-site at the registration table.
No, all attendees are on their own for meals.
Registration opens on April 2, 2024 and closes Oct 15, 2024. Registration Fees are designated by Early Bird, Regular, and On-Site.
No, due to Aglow utilizing hotel ballrooms instead of large convention centers we do not have enough excess seating to have an open guest night. We don’t know how many guests would attend and wouldn’t want paid registrants to not have a seat because the room overfilled.
Due to the rapid shift in the economy holding a large conference in a convention center comes with an extremely high price tag. In order to keep our registration fees as low as possible for our attendees we can get better rates by holding our conference in a ballroom. This also allows for less walking from hotel rooms to the General Sessions which makes everyone’s feet very happy!
Refund requests must be made in writing and received no later than Sept 15, 2024. Refunds made prior to the deadline will be in full, minus a $50 cancellation fee. This policy has no exceptions. To request a refund, email registrar@aglow.org with your full name, phone number, and email address.
Yes, registrations can be transferred, if request is made in writing no later than Sept 15, 2024. Transfer requests can be sent to registrar@aglow.org with your full name, phone number and email address as well as the same information for the person you are transferring the registration to.
Conference Registration’s may NOT be transferred to Webcast Registration.
Your registration includes access to the full 4 day event, including breakouts! Registration does NOT include the hotel rooms or meals.
- Anyone, with a registration, is welcome to attend our 2024 US National Conference in Dallas, TX!
- If you are new to Aglow, we encourage you to stop by the information booth (outside the general sessions room) to find out more about Aglow International and how you may be able to contact an Aglow group in your area.
- If you are attending our conference and require live interpretation (Sign Language) please be sure you check this box on your registration form.
- If you have a wheelchair or mobility scooter we have a designated area towards the front of our sessions that will fit wheelchairs and scooters (along with one chair for a companion). We do not rent wheelchairs or scooters, please be sure you make arrangements for these on your own, if needed.
- The Hyatt Regency Dallas is ADA compliant
We are finalizing a few of our speakers at the moment and will be announcing them soon! Be sure to keep an eye on your email for the announcement!
All seating is on a first-come, first-serve basis. Aglow International has some designated seating for specific leaders for conference tasks, these seats are marked with designated seat signs, we ask that these signs not be moved. Seats may not be saved from session to session. All items “saving” seats after sessions are over will be moved to the Aglow Lost & Found
Please visit https://www.myaglow.org/ and click “Create an account” to begin receiving Aglow emails. If you already have an account and are not receiving emails please contact us at 425-775-7282 so that we can fix this for you. If you do receive aglow emails and forward them to friends, please be sure they do not click the “unsubscribe” button when they receive it, this will unsubscribe you from getting emails from Aglow!
- The easiest way to find a local aglow group in your area is to fill out our local group search form.
- If you are located outside the USA, you can visit International Aglow Websites.
- If you have filled out the form but have not received any information, please call us at 425-775-7282 so that we can assist you!
- There is no minimum age requirement. However, everyone 13 and older is required to register. We would consider an appropriate age to be 12 years old and up.
- Students between the ages of 13 and 27 are permitted to register ON-SITE for a discounted fee of $100 per person, a current student ID is required for this special discount.
- Childcare is not provided.
- All hours are subject to change, please double check these times closer to the event:
- Doors open 30 minutes prior to the start of the general sessions. Currently, sessions are scheduled to begin at 9:30am (Morning) and 7:30pm (Evening).
- Breakout schedules to be determined.
We will have a Webcast available to purchase for those who are unable to attend in person. Sessions will not be live streamed on social media.
There are no vendor opportunities this year.
Email us at conference24@aglow.org. We will be happy to assist you!
On-Site Conference Questions
- No, this year Aglow will have conference session Drop-In tickets!
- Each session has a $60 drop-in registration fee available for those who can’t attend the whole conference.
- You can only register for Drop-in’s on site at the registration desk during registration hours. (TBD)
- CASH or CHECK only- we cannot take credit cards for drop in fees.
- Each drop-in registration will receive a paper ticket that will be handed to the Usher- do NOT lose your ticket. If you need to leave the general sessions please keep the other part of your paper ticket with you so that you can re-enter.
No, personal recording (or live streaming) of general sessions, either audio or video format is prohibited. You will be asked by an Usher to turn off your recording. Aglow has exclusive rights to our conference content and our music licenses do not permit the recording of our worship music.
Yes, coffee and beverages are allowed in the General Sessions room, as long as they have a lid.
No, we ask that you eat in designated eating areas to keep the space clean for all attendees.
Please be sure to check with Aglow’s Information/Lost & Found table outside the General Sessions room. Any items that were found in the ballroom will be turned into that table. If the item was lost in the other spaces of the hotel it could be at Aglow’s Lost & Found or it could be at the front desk.
If conference is over, please contact Janae Lovern at janaelovern@aglow.org or by phone at 425-275-0231 to see if Aglow has your lost item. All lost items from the ballroom, after conference, will be returned to Aglow Headquarters. Any valuable items (wallet, phones, iPad, etc. will be turned into the Hyatt Regency Dallas by Sunday afternoon.
Yes, we will provide more details on this soon!
This information is still being determined. We will share more details soon!
Yes! Volunteer Areas Needed:
- Ushers
- Greeters
- Information & Lost/Found Table
- Registration Table
If you would like to volunteer for Aglow’s 2024 US National Conference please be sure to sign up at (LINK TBD)
On-Site Volunteer Sign Ups- visit the information table to sign up for any on-site available volunteer spots (subject to availability).
To be determined.